Thank you so much for restoring our faith in “Made in the USA”
Randy, thank you for sending our replacement road bag. All companies promise quality but few follow thru when issues arise. During trips to Keywest in 2015 and 2016 it worked great. It was easy to put on and take off and kept our bikes dry and free of road grime. On a more recent trip to Baton Rouge the seam along the zipper came apart. My wife called to explain the issue and without hesitation you offered to replace the bag at no cost. We were shocked. Thank you so much for restoring our faith in “Made in the USA” and your dedication to quality and customer satisfaction. We understand that because of our issue, all bag seams are now double-stitched. Thank you again!
I’m a BIG fan!
I look forward to seeing my bag, you know I’m a BIG fan!
The bag is everything you said it would be
The bag got a good test-torrential rain in Texas… The bag is everything you said it would be!
Impressed with the quality
We were very impressed with the quality.
Customer service is as good as the top 5-star restaurant…
I spent a decade in the hospitality industry (a large restaurant group). Your customer service is as good as the top 5-star restaurant and Susan & I are grateful.
The cover is outstanding!